Shipping and delivery

1. Order Processing & Dispatch Time

We commit to processing and dispatching all orders efficiently to ensure a seamless delivery experience. All orders are safely packed and handed over to our delivery partners within 3 business days from the date of order confirmation.

Please note: Business days are Monday through Friday, excluding national and public holidays. Orders placed during weekends or public holidays will begin processing on the following business day.

2. Shipping Rates & Destinations

Shipping fees are calculated based on the destination country of the shipment. Below is the comprehensive breakdown of our flat-rate shipping fees:

- Netherlands (NL): €4.00 (Standard Domestic Delivery)

- Europe (EU): €10.00 (Standard International Delivery)

- Rest of the World (Global): €18.00 (Global Priority Delivery)

3. Tracking & Delivery

Once your order has been dispatched from our facility, you will receive an automated shipping confirmation email containing your tracking number and a link to trace the journey of your package. Delivery transit times may vary depending on the destination and local postal services.

4. Customs, Duties, and Taxes

For shipments outside the European Union, please be aware that the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside the EU may be subject to import taxes, customs duties, and fees levied by the destination country. Additional charges for customs clearance must be fulfilled by the recipient.

5. Contact Information

If you have any questions regarding your shipment, delays, or require modifications to your shipping details prior to dispatch, please reach out to our dedicated support team via our official communication channels.